Earlier this month Seekers achieved the prestigious Feefo Platinum Trusted Service Award, an independent accolade acknowledging businesses that consistently excel in providing top-notch customer experience.
Introduced by Feefo in 2014, the Trusted Service Awards commend brands using the platform to gather verified reviews and garner exceptional feedback from their clients. The awards are set apart by their genuine reflection of a company’s commitment to delivering exceptional customer service, drawing insights from real customer feedback.
As the largest global provider of verified reviews, Feefo collaborates with over 6,500 brands. Through the analysis of verified reviews, Feefo aids businesses in better understanding their customers, offering valuable insights into consumer trends, needs, and habits.
Feefo has granted Platinum Trusted Service status to businesses that have consistently upheld the Gold standard for three consecutive years. To qualify for the Gold Trusted Service Award, companies must have amassed a minimum of 50 reviews with a Feefo service rating ranging between 4.5 and 4.9 from 1st January 2023 to 31st December 2023.
Upon receiving said recognition, Amy Moore, Seekers’ General Manager commented: “We are absolutely thrilled to receive a Platinum Trusted Service Award from Feefo, we have been waiting on tenterhooks since January waiting for the results to come in.
Our team work incredibly hard to provide a fantastic service to our customers, to be recognised by real customer reviews is rewarding and spurs us all on to continue to provide such an excellent level of service each and every day.”
Whether clients are looking to rent, buy-to-let, sell, invest in property in Newcastle, or develop, Seekers are always happy to help.
For more information on our services, get in touch with our award-winning team today.