Noise disturbances can be distressing and disruptive, leading to reports of antisocial behaviour.
Noise nuisance refers to an unreasonable level of noise that severely affects one's quality of life. It can be caused by various factors, including:
Neighbours' music systems, radios, or televisions
Music played at pubs and clubs
Noisy parties and events
Malfunctioning intruder, car, or fire alarms
Construction, demolition, or DIY activities
Dogs barking excessively
Buskers performing loudly
When assessing whether the noise you're experiencing qualifies as a nuisance, consider the following factors:
The time of day the noise occurs
The duration of each noise episode
The frequency of the noise
The type and cause of the noise
The volume or intensity of the noise
The location where the noise is happening and the characteristics of the area
The first and simplest step is to talk to the person responsible for the noise issue. Politely explain how their actions are disturbing you. Often, neighbours are unaware of the problems they're causing and are willing to make adjustments. A personal approach is generally appreciated over a formal complaint.
If the noise disturbance persists despite your conversation, contact your Property Supervisor to discuss the matter further. You can also report the noise nuisance to Newcastle City Council using their online form. For urgent situations outside regular working hours, the council provides a limited service to address emergencies.
In case of an emergency, call 0191 278 7878 and ask for 'environmental health'.
If reports of anti-social behaviour, including noise nuisance, are made against you, we are obligated to follow our antisocial behaviour policy. Initially, we will contact you upon receiving a report and issue warnings if necessary. If the reports continue, we will notify all guarantors and universities involved.
However, we understand that there are often two sides to every story. If you believe a report is unfair, we are more than willing to discuss the situation with you. Any such discussions will be communicated to guarantors and universities to ensure a fair representation of the circumstances.
For more advice, or if you have any other questions regarding antisocial behaviour, please contact your Property Supervisor on 0191 243 1000.