To ensure you don't miss out on their significance, we have compiled a guide based on frequently asked questions.
Typically, the electricity meter is situated near the front of the property, close to the fuse box and inside the premises. In the case of flats, you may find the meter in a communal meter cupboard.
The gas meter is usually located under the stairs, under the kitchen sink, or outside the front or rear of the property. Its position depends on where the gas connection enters the property from the mains supply.
Upon moving in, your utilities should already be functioning. These services are provided by the energy supplier chosen by the previous tenants or your landlord. However, you are not obligated to remain with these providers and can switch to any supplier of your choice. It's important to register your details with your preferred provider as soon as possible.
Meter readings are crucial for accurate billing by your energy providers. Without them, the providers have to estimate your usage. To simplify the process, take clear photos of each of your meters with your phone when you move into the property or when you submit your meter readings. Some utility companies, such as One Utility Bill, prefer photo submissions instead of numerical readings, as it's more convenient for tenants.
Broadband is now considered an essential utility. To ensure a smooth transition, it is advisable to arrange your broadband connection in advance when moving to a new property. You will have various options regarding speed and provider, and we can assist you in making the right choice for your needs.
Keep in mind that most providers, excluding certain Virgin Media connections, require at least 14 days to process your connection order and schedule an installation date. Many tenants overlook this aspect and find themselves relying on their mobile hotspot for the first few weeks.
When moving to a new property, updating your address for your mail (banks, phone companies, credit card statements, etc.) can be a hassle. However, it's important to consider the security of your post at your previous property. You don't know who will be residing there between tenancies, and there is a risk of identity theft from letters sent to your old address. Contact your local post office to inquire about redirecting your mail to your new property.
If you have any more questions, please speak to your Property Supervisor, email us at email@example.com